HMELEC411-S1/AP4: HM Elective 4: Rooms Division

This course covers one of the major divisions of hotel operation, its operations, organizational set-up, the officers and functions necessary towards attaining guest’s satisfaction, the close coordination between two major departments of Front Office and Housekeeping.  It also entails the importance of understanding the duties and responsibilities, job specifications and descriptions.  Rooms Division Management will cover the following sections – Front Office, Rooms, Uniformed Services and Housekeeping.